Service & Aftersales Advisor - Newport

Reference:

SA24447

Sector:

Automotive

Salary:

£20,000 Per Annum

Benefits:

additional benefits

Town/City:

Newport

Contract Type:

Permanent

Service & Aftersales Advisor

Salary - 20k Base Salary (negotiable - depending on experience)

Location - Newport

Alecto Recruitment is looking for a Service & Aftersales Advisor for a good clinet of ours who are a Caravan and Motorhome service workshop. you need to be a talented and driven individual with a passion for relationship building. Ideally candidates will have a proven track record in a customer service environment and experience within the caravan and motorhome industry is desirable but not essential

  • Managing inbound calls & e-mails to book in customers for works to be carried out.
  • Creating job cards and invoicing for works and taking payments.
  • Ensuring warranty claim paperwork is up to date to forward to our warranty department for processing
  • Ordering of parts for the workshop through the shop
  • Liaising with customers with progress updates face to face, over the telephone or e-mail.
  • Handling customers at the front desk to book in caravans and motor homes and also handing back the vehicles once the works are complete

Hours

* Monday to Friday 8.30am - 5.00pm

* Saturday 8.00am - 3.00pm on a five weekly rota. (Overtime Paid)

* 22 days annual holiday plus bank holidays

Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy.

If your experience matches please forward your CV immediately.

We thank all applicants who respond, but only those short listed will be contacted.