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Service Advisor

Category:

Employment Type: Permanent

Location: Bristol

Salary:£21000 - £22000 per annum + Additional Benefits

Position: Service Advisor – Main Dealership

Salary/Package: £21,000 – £22,000 + bonus (depending on experience)

Location: Bristol

The Position:

The role on offer is a Full time permanent position working within a busy main dealership within Bristol. Greeting customers and scheduling service appointments. Cataloguing customers concerns and comments. Translating customers’ repair problems into standard repair terminology. A very customer facing role so a good level on customer satisfaction is ideal.

The Candidate:

  • Customer service experience.
  • Good understanding of the automotive industry.
  • Ability to work in a busy main dealership with a positive attitude.
  • IT Skills and good telephone manner.

The ideal candidate will be/have:

Ideally the candidate would need a previous customer service back ground within the automotive industry, but this is not essential. As long as you are willing to learn terms that are used within the motor industry and have previous customer service experience that would be ideal. As well as a customer service, you will be required to liaise with Workshop Control. With a basic understanding of IT and an online booking system is essential.

The Benefits:

A competitive salary

Performance bonus

Professional training

Working with a main dealership

To apply for this role and find out more details, please forward your CV to Gemma Atkin, Alecto Recruitment.

gemmaa@alectorecruitment.com or call on 02392539776 in strict confidence.

If your experience matches please forward your CV immediately.