Category: Motor Trade Jobs
Employment Type: Permanent
Salary:£18000 - £22000 per annum + bonus
Alecto Recruitment are seeking a Service Advisor for a Main Dealer in Croydon.
- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy
- A keen eye for detail
- Previous experience in a Service Advisor role
- To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times
- Book service and repair work always ensuring workshop and parts availability
- To keep customers fully informed of progress and advise of extra work needed
- To organise loan car bookings
- To invoice on time and accurately used warranty transactions are submitted and invoiced daily
- To obtain and process payments according to Inchcape policy
- To achieve hours sold targets as a member of a motivated team, Ensuring the WIP is kept to a minimum (Treating everyday as month end)
- To maintain accurate customer records on Kerridge & Dialog
- Help deliver balance scorecard results for department to meet Manufacturers expectations
- To make telephone follow-up / Up sell / Progress calls
- To convert as many inbound / outbound calls into bookings as possible
To apply for this role and find out more details, please forward your CV to Holly Dewing, Alecto Recruitment. email@example.com or call 02392 539780 in strict confidence.
Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy.
If your experience matches please forward your CV immediately.
We thank all applicants who respond, but only those short listed will be contacted.