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Helpdesk Co-Ordinator


Employment Type: Permanent

Location: Bromley

Salary:£23000 - £26000 per annum + Bonus, Package

Alecto Recruitment are currently working with a well established Facilities Management Company who are looking for an experienced Helpdesk Co-Ordinator to join their growing team, based out of their Bromley offices.

The successful candidate, will have sole responsibility for the day to day operation of the helpdesk and the ensuring that services are provided to clients in a timely and professional manner.

Along with providing administrative assistance to the Office Manager and operations team, the helpdesk co-ordinator will also be responsible for:

- Monitoring and handling of emails that are sent into the helpdesk, to ensure that clients recieve a prompt response to their enquiries and advising the relevant managers of any urgent issues.

- Filtering and monitoring of incoming phone calls, directing calls to the correct department.

- Ensuring that any urgent and callout requirements are dealt with swiftly.

- Diarising upcoming meetings and liaising with Directors on their availbility.

- Updating key client accounts and web portals on job progress. #

To apply for the position, please contact Ross Williams at Alecto Recruitment on 02392 539 772 to discuss in further detial.

Alternativley, email rossw@alectorecruitment.com